AI answering service for contractors — every call answered, every job booked, in English and Spanish.
Repliant is the 24/7 answering service for home-services and trades businesses in the U.S. It picks up the phone, replies to texts and web chat, and books the job straight onto your schedule — in English or Spanish, whichever your customer speaks. Keep your existing number. Live the same day. From 9 a month, no contract.
Built for the trades
HVAC, plumbing, electrical, roofing, garage door, pest control, landscaping, restoration, cleaning and general contracting. An estimated 62% of inbound calls to home-services businesses go unanswered — most of those callers never leave a voicemail, they simply call the next name on the list.
- HVAC answering service — emergency no-cool and no-heat calls booked around the clock
- Plumber answering service — backups, leaks and water heaters triaged and scheduled
- Electrician answering service — outages and panel calls qualified before dispatch
- Roofing answering service — storm and hail surges answered all at once
- Garage door, pest control and restoration — after-hours and weekend coverage
Answers in Spanish at no extra cost
More than 42 million people in the United States speak Spanish at home. Repliant hears Spanish on the first word and answers in Spanish — no “press 2 for Spanish”, no second phone line, no bilingual receptionist to hire and no add-on fee. The questions, the time slot, the address, the confirmation text and the reminder all go out in the language the caller used, and the job summary comes back to you in whichever language you prefer.
What it does on every call
- Answers inside two rings, day, night and weekends
- Replies to text messages and website chat in seconds
- Qualifies the job — what, where, how urgent, best callback number
- Books a real time slot with a technician assigned and confirms the customer by text
- Follows up on quotes that go quiet and asks for reviews after the job
- Escalates genuine emergencies — gas leaks, flooding, sparking panels — to a live person immediately, after telling the caller to get out and call 911
How it works
- Forward your existing number. Ten minutes, no porting, and the number on your truck stays the number on your truck.
- Tell it about your business — services, pricing, hours and service area — in one short setup call.
- Go live the same day. Read every transcript and change anything, any time.
Works alongside ServiceTitan, Housecall Pro, Jobber, JobNimbus, FieldEdge, Service Fusion, QuickBooks, Google Business Profile, and VoIP providers including RingCentral, Ooma and Grasshopper.
Pricing
Self-serve plans start at 9 a month for solo shops, $49 for Essentials and $79 for Pro. English and Spanish are included on every plan. No long-term contract, cancel any time. Running more than one crew or location? Compare all plans or talk to us about volume pricing.
Common questions
Does it really answer in Spanish?
Yes, and it costs nothing extra. A Spanish-speaking caller is answered in Spanish from the first word, on the same number and the same plan.
Do I lose my current phone number?
No. You forward your existing line, so customers keep dialling the number on your truck and your Google Business Profile stays exactly as it is.
Can it actually book the job, or just take a message?
It books. Time slot, technician assigned, customer confirmed by text, straight onto your schedule. Taking a message is the fallback, not the point.
What happens on a real emergency?
Gas leaks, active flooding, electrical fire risk and collapse risk are recognised in the first seconds. The caller is told to get out and call 911, and a live person on your team is paged immediately.