AI BDC for car dealerships — every call answered, every appointment booked, in English and Spanish.
Repliant is the 24/7 AI BDC for U.S. car dealerships. It answers sales, service and parts calls, replies to texts and website chat, books showroom appointments and service ROs, and logs the lead — in English or Spanish. Keep your existing number. Live the same day. From 9 a month, no contract.
The work that drains your BDC
Customers don’t call to chat. They call to book. Service is often the largest share of inbound. Sales wants a stock check and a time on the calendar. Roughly half of demand arrives after hours. Humans burn out repeating the same scripts every night — that’s the expensive, boring work Repliant takes.
- Service scheduling — oil, brakes, diagnostics and loaner notes booked into an RO
- Sales appointments — stock interest, trade-in and test-drive slots booked to the showroom and logged to CRM
- After-hours and overflow — evenings, weekends and lunch rush answered in two rings
Answers in Spanish at no extra cost
Hispanic buyers account for roughly one in four new-car sales in the United States. Over 42 million people speak Spanish at home. Most dealer BDCs are still English-only after hours. Repliant hears Spanish on the first word and answers in Spanish — no “press 2,” no bilingual overnight hire, no add-on fee.
What it does on every call
- Answers inside two rings, day, night and weekends
- Replies to text messages and website chat in seconds
- Qualifies interest — vehicle, stock, trade-in, timeline
- Books a real showroom or service appointment and confirms by text
- Logs the lead so it does not vanish outside the CRM
- Pages a live manager on priority calls — stranded customers, tow needs, urgent escalations
How it works
- Forward your existing dealership number. No porting — ads and Google Business Profile stay the same.
- Tell it about your store — hours, departments, appointment rules and escalation contacts.
- Go live the same day. Read every transcript. Keep your BDC focused on deals that need a human.
Works with what you already use
VinSolutions, DealerSocket, CDK, Reynolds, Tekion, Xtime, Dealer.com, Google Business Profile, RingCentral and other VoIP.
Pricing
Self-serve plans start at 9 a month. Optional free trial when available. No long-term contract. One recovered retail unit or a handful of service ROs usually covers months of Repliant.